Returns & Exchanges
Due to the copyright nature of architectural drawings, we have a strict return policy regarding digital and printed plans.
Return Process
- 1.Review Policy
Ensure your request is made within 14 days and the physical plans remain unopened and unmarked.
- 2.Request Authorization
Contact our support team to receive a Return Merchandise Authorization (RMA) number.
- 3.Secure Packaging
Pack printed blueprints in their original protective tube to prevent creasing during transit.
- 4.Refund Processing
Once inspected, a refund minus a 20% restocking fee will be issued to your original payment method.